Elation University

Learn Elation's essential workflows and best practices through our live and on-demand offerings

Our Programs

Whether you're brand new to Elation or just need a refresher, visit Elation's EHR Training Center for a guided learning experience. Find recommended best practices and succinct workflows instructions, curated by user role.

Visit EHR Training

Elation webinars focus on product updates and best practices that you can use in your practice's daily operations.

Sign up for Upcoming Webinars

Office Hours are live and interactive sessions with our Customer team where you can ask any questions that you have about using Elation.

Sign Up for Office Hours

Explore our library of videos about the various features and workflows in Elation EHR including recordings of past Best Practice Webinars.

Watch On-Demand Videos

Explore our self-service learning curriculums to jumpstart your training on Elation fundamentals.

Take On-Demand Courses
Upcoming Office Hours

Office Hours

Office Hours are live, interactive sessions with our Customer team where you can ask any questions that you have about using Elation. Different Office Hours cover different topics therefore choose the Office Hour that best fits your needs.

Office Hours are great for you if you'd like to speak with someone directly for help and receive a quick response. You can drop-in for a few minutes or stay the whole session to learn with other Elation users.

Office Hour sessions range from 30 to 60 minutes. You can register for as many sessions as you would like.

Elation EHR

Mondays 9AM-9:30AM Pacific

Ask questions related to EHR functionality.

Register now

Elation Billing (Graduated)

Thursdays 10AM-11AM Pacific

Ask questions about post claims submission workflows.

Register now

Elation EHR

Thursdays 11AM-11:30AM Pacific

Ask questions about EHR functionality.

Register now
Best Practice Webinars

Upcoming Webinars

Gain industry insights on AI from primary care experts, along with real-world practical applications you can employ in your own daily workflow.

Get up to speed on the latest Elation enhancements, ensuring you’re optimizing your use of the platform to keep focus on patients.

EHR Best Practices
 Quality Program Success
 Integrated Partners

Upcoming Webinars

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Using an Authenticator App or Okta for MFA | Session 1

April 1, 2026 · 9am PDT

Join us for a 30-minute session on keeping your Elation account secure with multi-factor authentication (MFA). We’ll walk through using an Authenticator App or Okta, and help you think through what might work best for you and your practice. In just half an hour, you’ll get practical setup tips and leave with a clearer sense of your choices for strengthening sign-in security for your Elation account.

Register now

Using a Security Key or Biometrics Authenticator for MFA

April 3, 2026 · 11am PDT

Join us for a 30-minute session on keeping your Elation account secure with multi-factor authentication (MFA). We’ll walk through using a Security Key or Biometrics Authenticator, and help you think through what might work best for you and your practice. In just half an hour, you’ll get practical setup tips and leave with a clearer sense of your choices for strengthening sign-in security for your Elation account.

Register now

Using an Authenticator App or Okta for MFA | Session 2

April 7, 2026 · 12pm PDT

Join us for a 30-minute session on keeping your Elation account secure with multi-factor authentication (MFA). We’ll walk through using an Authenticator App or Okta, and help you think through what might work best for you and your practice. In just half an hour, you’ll get practical setup tips and leave with a clearer sense of your choices for strengthening sign-in security for your Elation account.

Register now

Using a Security Key or Biometrics Authenticator for MFA

April 8, 2026 · 9am PDT

Join us for a 30-minute session on keeping your Elation account secure with multi-factor authentication (MFA). We’ll walk through using a Security Key or Biometrics Authenticator, and help you think through what might work best for you and your practice. In just half an hour, you’ll get practical setup tips and leave with a clearer sense of your choices for strengthening sign-in security for your Elation account.

Register now
On-Demand Videos

On-Demand Videos

Explore our library of videos about the various features and workflows in Elation EHR including recordings of past Best Practice Webinars.

EHR Best Practices
 Quality Program Success
 Integrated Partners
 Feature Highlights

On-Demand Videos

View more
EHR Best Practices

Elation Billing Quick Start Training

Learn how to tackle revenue cycle management with Elation’s billing solution.

EHR Best Practices

Elation EHR Quick Start Training

Learn the core workflows and features that you need to start seeing patients on Elation.

Feature Highlights

Supercharging Clinical Efficiency with Elation AI Tools | Feature Highlights

Learn about the AI tools available in Elation as of August of 2025.

Feature Highlights

ePrescribing Deep Dive Webinar | Elation Enhancements Preview

Learn about Elation’s upcoming, new unified Prescription Form for non-controlled and controlled substance prescribing workflows as well as the prescription insurance coverage, formulary and cost estimate features.

EHR Best Practices

Tackling Scheduling Use Cases | Elation Best Practices

Learn how to address common scheduling scenarios like setting availability and finding appointment history.

EHR Best Practices

Charting notes more efficiently | Elation Best Practices

Learn about Elation’s different visit note layouts and how to complete your notes more efficiently with templates and automation.

On-Demand Courses

On-Demand Courses

The Elation Training Center is now LIVE! View our best practice recommendations and succinct workflow instructions that are curated by user role.

Visit EHR Training Center



Need help navigating our Help Center? In the sections below, we’ve identified the top articles that users should read to improve their knowledge of Elation.

New Clinical Provider User

Recommended for clinicians who are new Provider Level Users in Elation EHR.

1
Keeping Your Elation Account Secure
2
Provider Account Authentication
3
Provider Account Preferences
4
Integrated Video
5
Calendar Set Up
 EXPAND 15 more steps

New Administrative Staff User

Recommended for administrative staff who are new Staff Level Users in Elation EHR.

1
Keeping Your Elation Account Secure
2
Provider vs Staff Privileges
3
User Accounts Management
4
Admin User Only Settings
5
List Practice Locations
 EXPAND 10 more steps

New Clinical Staff User

Recommended for staff who have clinical responsibilities and are new Staff Level Users in Elation EHR.

1
Keeping Your Elation Account Secure
2
Checking Your To Do's
3
Creating New Charts
4
Managing Patient Demographics
5
Searching for patient charts
 EXPAND 7 more steps

Optional Features

Explore additional features you can implement into your day to day workflows.

1
Fax Forward into Elation
2
Template Options
3
Vaccination Documentation
4
Patient Booking Site
5
Patient Passport
 EXPAND 6 more steps